Account Management Admin Intern (Next Level Internship)

Jakarta, Indonesia | Customer | Contract | Partially remote

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The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to create their #BiggestImpact and #InnovateLeadWin in a competitive and encouraging environment, where they get to choose their own preferred teams and bring themselves and their team to the next level.

If you are:

  • A University student studying in Indonesia
  • At least in your 3rd semester of study, OR
  • An alumnus, max. 1 year after graduation

Send in your application now and start your journey to:

  • Experience working at Indonesia's no. 1 SaaS company
  • Get a min. 3-month period internship experience with your preferred team and role
  • Receive monthly evaluations to keep your Next Level journey on track
  • Attend an exclusive graduation ceremony with leaders of Mekari
  • Join an exclusive community of A-list interns and receive specially-curated insights

By applying through this opening, you are applying specifically for the role of Account Management Admin Intern:

Job Description:

  • Manage and Maintain Desty Help Center (Desty Tawk), 

    Platform: https://desty.tawk.help/

  • Develop educational materials to help merchants understand and maximize the use of Desty products.
  • Support merchant retention and engagement initiatives through operational campaign execution.
  • Assist the Account Management team in maintaining operational visibility through data tracking and reporting.
  • Support the creation and maintenance of internal and external knowledge resources.
  • Assist the onboarding team in ensuring new merchants have a smooth and successful start with Desty's products and services.

Requirements:

  • Strong written communication skills in Bahasa Indonesia and/or English.
  • Detail-oriented and highly organized.
  • Comfortable working with spreadsheets and basic reporting.
  • Ability to simplify technical concepts into easy-to-understand documentation.
  • Familiarity with e-commerce, marketplaces, or SaaS platforms is a plus.
  • Basic video editing and content creation skills are an advantage

Stii got any questions? Shoot us a DM on Instagram at @lifeatmekari

Good luck and we hope you make it to the Next Level of your journey with Mekari!

Mekari Next Level Internship Program: Pick Your Team, Pave Your Way