Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Responsibilities:

• Handle administrative requests and inquiries from the aftersales team regarding renewal and expansion
• Work closely with the aftersales team
• Assist Account Management Team by giving administration support

Requirements:

• Bachelor’s degree from any major
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Experienced using CRM tools
• Excellent written and verbal communication skills.
• Comfortable with calling clients
• Fast learner and independent
• Good interpersonal and teamwork skills
• Able to work in a fast-paced environment
• High attention to detail

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company