Head of Payment Solution

Jakarta, Indonesia | Financial Service | Full-time | Partially remote


Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.


Job Description
As the Head of Payment Solutions, your job role would include:

  • Strategy and Planning: Developing and implementing payment solution strategies aligned with the company's goals and objectives.
  • Payment Process Management: Overseeing and optimizing payment processes to ensure efficiency, accuracy, and compliance.
  • Partnership Management: Building and managing relationships with payment service providers, banks, and other relevant partners.
  • Technology and Innovation: Identifying and leveraging new payment technologies, trends, and innovations to enhance the company's payment offerings.
  • Team Leadership: Managing a team of payment professionals, providing guidance, support, and fostering a collaborative work environment.
  • Regulatory Compliance: Ensuring adherence to applicable payment regulations, data security standards, and industry best practices.
  • Customer Experience: Enhancing the payment experience for customers by implementing user-friendly interfaces, secure transactions, and efficient payment methods.
  • Performance Analysis: Monitoring and analyzing payment-related metrics, identifying areas for improvement, and implementing strategies to optimize performance.
  • Collaboration: Working closely with cross-functional teams such as product development, finance, and marketing to align payment solutions with business objectives.
  • Industry Knowledge: Staying updated on industry trends, emerging technologies, and regulatory changes related to payment solutions in the financial services sector.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company


Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!