Re-Training Supervisor

Jakarta, Indonesia | Operation | Full-time | Partially remote

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Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Descriptions:

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  • Manages a team of re-training specialists that are responsible for the implementation of software solutions.

  • Coordinate responsibilities and capacity planning for target fulfillments for their team

  • Oversees and supports multiple re-training projects.

  • Reviews external clients' product demands, develop project plans and ensures that re-implementations are completed on time, within budget, and meet client expectations.

  • Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments.

  • Maintain all project plans, ensure timeframe compliance, collaborate with stakeholders for all implementation processes, and provide project status report updates.

Requirements/Qualifications:

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  • Candidate must possess at least a Bachelor's Degree in Information Technology, Accountancy, Human Resource Management or equivalent

  • At least 3 years of working experience in the related field is required for this position

  • Excellent problem-solving abilities, experience in managing complex tasks

  • Comfortable with numbers and meeting clients

  • Fast learner and independent

  • Having good interpersonal and teamwork skill

  • Able to work under pressure

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company

 

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.
 

Don't forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!

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