Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Job Descriptions:

• Lead day-to-day, including coaching and managing, and after-sales team, providing strategic direction for the team, managing the overall performance of the team, budgeting, expense management, etc
• Develop a winning culture that rewards and recognizes the team for their contributions and reinforces Mekari values
• Responsible for managing the workflow of the team, employee counseling and performance  problems/resolutions, etc
• Prepare and deliver regular financial and performance updates to Chief Customer Officer
• Build and maintain relationships with various teams within Mekari, including Product Management, Business Development, Partnership, and Customer Success, to create strong partnerships that enhance the overall customer experience
• Ensure that all customer and prospect interactions are conducted in accordance with Mekari standards and regulatory guidelines
• Provide client-facing leadership for strategic deals and customer support
• Maintains up-to-date knowledge of competitor’s products and pricing in the market served

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company