Activation Supervisor (Mekari Qontak)

Jakarta, Indonesia | Customer | Full-time | Partially remote


Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Descriptions:

  • Contribute in developing team OKR
  • Coordinate responsibilities and capacity planning for target fulfillments for their team
  • Leading and mentoring activation team, overseeing activities of the junior and senior professionals, and monitoring performance as a whole 
  • Oversees and supports multiple implementation projects.
  • Reviews external clients' product demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations.
  • Collaborate with the system integration team to ensure compliance with all client requirements, provide appropriate training to clients, and ensure efficient implementation of all systems.
  • Develop all processes and tools for customer implementation lifecycle, identify defects, and provide an efficient interface with all marketing and technical departments.
  • Maintain all project plans, ensure timeframe compliance, and collaborate with stakeholders for all implementation processes.


  • Candidate must possess at least a Bachelor's Degree, preferably in Information Technology
  • At least 2 years of working experience in a SaaS company with experience in leading teams 
  • Fluent in verbal and written English
  • Familiar with CRM tools
  • Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
  • Good analytical and problem-solving skills
  • Comfortable with numbers and meeting clients
  • Fast learner and independent
  • Having good interpersonal and teamwork skill

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company


Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at [ENG] or [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!