Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Main Responsibilites:
Improve the quality of onboarding project and ensure the procedure is meet with the standards to increase client's satisfaction.

Key Responsibilities:

• Monitoring and ensure the quality of Go Live project from Activation Team is in accordance with the SOP
• Evaluate and Audit client's satisfaction for each project
• Create detailed, comprehensive & well structured score planning align with OKR
• Identify, Record, Documented the progress of every task with development tools
• Create routine quality control reports and handle administrative tasks.

Requirements:

• 3+ years of industry experience in Quality Control / Quality Assurance.
• Have a basic knowledge of software is preferred.
• Proactively keep up to date with current trends & strong analytical to solve problems.
• Proficient with corporate productivity & web presentation tools.
• Able to work with team/independent & fast learner.
• Strong sense of responsibility & result oriented.
• Strong attention to detail with the ability to quickly adapt to new changes.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company.